# Refund Policy

### 1. Eligibility for Refund

* Refunds may be granted if a purchased service fails to function as described.\
  Refunds are **not** issued for:

  * Accidental purchases
  * Change of mind or usage needs
  * Misunderstanding of the service features

  Requests must be made within **30 days** of the purchase date. Refunds requested after this period may not be accepted, except under exceptional circumstances.

### 2. Refund Process

* To request a refund, email **<contactus.globalshare@gmail.com>** with:

  * Your transaction ID
  * Purchase date
  * Description of the issue

  We process valid refund requests within **14 business days**.

### 3. Non-refundable Items

Refunds are **not** issued in the following cases:

* Services accessed or used after purchase
* Successfully delivered services as described
* Discounted or promotional purchases marked as non-refundable

### 4. Processing Time

* Most refund requests are resolved within 14 business days. We may reach out for additional information during the review process.

### 5. Refund Methods

* Refunds will be issued to the original payment method.\
  If unavailable, alternative methods will be discussed on a case-by-case basis.\
  Note: International payments may involve banking or currency conversion fees that are not reimbursed.

### 6. Partial Refunds

In some cases, **partial refunds** may be issued depending on:

* How much of the service was used
* The nature of the reported issue

Final decisions are at the discretion of our support team.

### 7. Cancellations and Subscriptions

* You can cancel subscriptions at any time.\
  Canceling stops future charges but **does not automatically trigger a refund** for the current billing period.\
  Refund requests for subscriptions must follow the same process as above.

### 8. Changes to This Policy

* This Refund Policy may be updated as needed.\
  Major changes will be communicated via email or our platform.\
  Please review this policy regularly to stay informed.

### 9. Contact

* For any questions or refund-related concerns, contact:\
  📧 **<contactus.globalshare@gmail.com>**\
  Our support team is here to assist you.
